For over 40 years, Teleperformance, the global leader in customer experience management, has been connecting customers with the world’s most successful companies. Teleperformance's Digital Integrated Business Services combines human touch and high technology to deliver extraordinary customer experiences. While technology creates new and agile ways of working, our interaction experts remain committed to creating unique connections through empathy, adaptive communication skills, and more importantly, a passion for making it happen.
Provide consistent, superior service to every customer by utilizing all available tools and resources
Maintain productivity at defined proficiency levels in compliance with department policy and procedure
Demonstrate a desire and initiative to continue learning new and relevant product and technical information as products evolve
Address a multitude of inquiries from Clients end-user customers